The Order Status in AVANA System

If you go to your AVANA dashboard and click on Orders, you can see the status of your customers' order.


Here is the meaning of each of the status order:

Incomplete - Your customer has clicked Checkout button but has not completed their details and payment. This status applies to all Auto PM orders.

Paid - Order is completed and payment has been made.

Shipped - Order has been paid and sent out to the customer.

Refunded - Order has been refunded to your customer.

Unpaid - This status applies to orders that uses Manual Payment for checkout.

Cancelled - Order has been cancelled. You have to do this manually. 

Completed - Order has been completed. You have to do this manually. 

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